WILMINGTON, Del. -- Chase Card Services today announced that it is notifying 2.6 million current and former Circuit City credit card account holders that computer tapes containing their personal information were mistakenly identified as trash and thrown out. Working closely with federal and local law enforcement, Chase conducted a thorough investigation and believes that the tapes, contained within a locked box, were compacted, destroyed and are buried in a landfill where the trash was taken.
"We deeply regret that this has occurred and apologize to those impacted," said Rich Srednicki, chief executive officer of Chase Card Services, which issues co-branded and private-label credit cards for Circuit City. "We have found no evidence that the tapes or their contents have been accessed or misused. The privacy of our customers' personal information is of utmost importance to us, and we take the responsibility to safeguard this information very seriously."