Thursday, April 12, 2012

Transcontinental travel and coffee

As regular readers of this blog know I travel a lot on business to see our global clients, and in the last three weeks I have been in Sydney, NSW; Australia, Dallas, TX; USA , Charlotte, NC; USA, our offices in Wilmington, DE; USA, and the last couple of days I have been in Toronto, ON; Canada.

A lot of the time I am pretty tired due to the time zones and I like to drink coffee. The Flat White that I get in Australia is absolutely the best coffee. Also, in Australia it seems that a lot of business meetings are in the coffee houses or the clubs over a Coopers beer. As you can imagine it is easy to stay hydrated while traveling to visit customers in Sydney, but there is the issue of drinking a lot of Flat White coffee and a lot of beer to contend with. Somehow business gets done, and Zerowait Corp. PTY in Australia is doing quite well.

In the USA, we just don't have coffee as good as a Flat White. I like Newman's Own for the Kuerig, and I drink a lot of it especially after I return from a trip to Sydney either in our Dallas, TX office or our Wilmington, DE Headquarters. I drink a lot of coffee in meetings in the USA also, but there are not as many meetings with beer as there are in Sydney. At home I like Sam Adams Cherry wheat on a hot day, or a Shiner Bock just about any time.

For the last couple of days I have been in the Toronto area visiting our customers. And when I am in downtown Toronto I often go to Jimmies Coffee. Today I went there with some customers and we ordered their Flat White. It is not as good as the Flat White I get in Sydney. At dinner with customers in Ontario I like to order the Rickards Red. For lunch in Toronto I like to go to Indian Restaurants, and they are really good here.

I have never done a statistical study of the business derived from meetings with coffee or meetings with beer, it might be an interesting project for a graduate student's masters thesis. I think meeting personally with our customers helps Zerowait understand what our customers' needs are and also helps me learn how we can help our customers accomplish their goals easier.

Over the last few years of traveling I have learned that folks around the world like to discuss business over coffee or beer, and that is one of the things that makes my travel schedule enjoyable. And I can dream that someday even the Airlines could make Sydney quality Flat White coffee.

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