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Zerowait High Availability Blog

Zerowait is an international 3rd party provider of Parts, Services, and Support for Network Appliance equipment. Zerowait is not a partner of, nor affiliated with, Network Appliance Corporation. Offices in USA,UK & AUS.


Monday, February 25, 2013

Game Changer



What would you do if you suddenly found an extra 30% in your IT storage budget? Would you invest in your staff, or additional equipment? Maybe you would do a bit of both. For some of our customers this is a problem that they are happily coming to terms with.

By using Zerowait for their NetApp legacy support our customers typically save over 30% compared with NetApp’s ongoing support costs. When times are hard companies look for more affordable solutions, and with Zerowait they find a high availability solution to out of control support costs. One of our new customers told me a couple of weeks ago that his management thought our support prices were too low, but after checking our references he found that their OEM’s prices were really way to high. That was a game changer in their thinking about their storage infrastructure and its costs.

Another customer of ours is in the market for additional NetApp storage, and they decided to get a quote for a filer with a transferable license. We sent them a quote and their NetApp representative said that transferable licenses did not exist. We sent the customer proof of transferability. That was a game changer for the customer, now he is wondering about the reliability of his NetApp representatives other promises.

When we introduced our SimplStor Product line a few years ago we decided that we would provide the best available hardware and service that we could at a very affordable price, and we made sure that each of our customers was happy with our product and service.  Our goal for SimplStor was the same as for our NetApp support,  provide a solution that made our customers happy. Over time our customers asked for improvements and options including SSD and FC which are now part of the product line. That was another game changer for our customers, now they have a storage vendor they can rely on to provide semi-custom storage solutions adaptable to their needs.

Competition in the marketplace ensures customers the best prices and products. Zerowait’s solutions create competition for NetApp, both in service and support and transferable licensed systems. SimplStor offers an even more affordable, highly reliable option for our customers. We can help you answer your questions on how to build a more cost effective IT solution this year, which will leave you with just one more. What are you going to do with all the extra money in your budget this year?

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