I was in Australia and New Zealand for the last couple of
weeks and I had a great time visiting our customers in the region with our new APAC Engineer Kim Pearce. Like so many of our employees, Kim met us as a customer, one
thing led to another and we decided that it would be good for everyone if he
joined our team of engineers supporting legacy
NetApp equipment and our SimplStor installations around the world. Kim spent
most of the month of July at our Delaware facility learning our operational
procedures.
Kim has vast experience in storage in the VFX business,
one of the global markets where Zerowait has a large and growing customer base,
because the VFX business needs a lot of affordable and reliable storage. VFX is
one of those business niches where our business has grown based on the
referrals of our customers and the reputation of our company. This is
especially true for our growth in the APAC region. One of our Australian VFX customers asked us to
open an office in Sydney at the end of 2010, and we opened in January of 2011. In the 2 ½ years since
then we have built a sizable business, and based on that growth we needed to
add to our engineering team to help our customers maintain their storage
infrastructures. Providing great service to our customers helps us continue to
grow; as one customer tells another our business continues to prosper.