Thursday, October 20, 2005

Stop, don't walk, you can't do that!

Over the last few years I have been given free advice on our business many times. Typically, it involves what we can't do for this reason or that. We were told by the sales folks at NetApp when we were resellers for them that there was no such thing as a transferable software license from them. We learned that that was not true, NetApp grants transferable licenses to those that ask for them. Zerowait sells transferable licensed filers all of the time now. It makes sense for customers and it makes sense for the organization that is selling their older filer to maximize their return on investment. Having a transferable license for your NetApp equipment is a good idea, you should ask for one from you NetApp sales person and also write "transferable licenses required" on your Purchase Order when you buy your new NetApp equipment.

Zerowait was also told that it was impossible to build a business as a third party service and support organization specializing in NetApp products. We were told it was too much of a Niche product and that no big companies would buy third party support from a small company like ours. Well, that also was not true, just look at our customer page on the web. I think you will agree that we have built a pretty substantial customer base.

So, when you are told by your NetApp sales person that you can't buy transferable licensed filers, give us a call or send us an email and we will send you a sample of NetApp's license transfer documents. If your NetApp sales person tells you that you can't get service, support, parts and upgrades from Zerowait just ask him why not? And if you just want to get a better price from NetApp, show them a quote from Zerowait.

Zerowait provides high availability service, support and upgrades for your NetApp equipment.

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