Wednesday, October 26, 2005

Zerowait Service and Support policies.

Over the last few years our service & support business has been growing very consistently. You can view our latest press release here.

About 90% of our Zerowait Parts Assurance (ZPA) policies are in the contiguous 48 states. But we also are supporting customers overseas in
Europe, Asia and South America. At a recent conference, several European and Asian companies asked if they could partner with us for their regions. And we are currently reviewing their proposals. We are also working diligently on our domestic network of 4 hour or less parts depots.

We understand that our customers need service and support policies that fit their budget and their unique requirements. Not all customers fit into a stovepipe service solution, so we customize our support options to their needs. Whether our customer requires a single site supported or multiple sites and assistance managing their NetApp storage infrastructure our engineers, and support folks can help them.

If you are looking for an affordable and high availability service and support solution for your NetApp requirements, please give us a call. You will be glad you did.


No comments: